icloud file, I get an error message which reads '. pdf but even then the file didn't open.Īfter I click the. Tried saving one file (top one), as guided by dropbox support, to. Nothing opens, no error message even.Ībove- On dropbox site, some files have become. Don't save anything on the MacBook hard disk.Īll documents are synced to Dropbox cloud.Īttaching screeshots for better understanding.Ībove- All files with the red Adobe logo are completely unresponsive, any number of double clicks or right clicks & open with Preview doesn't help. I use Dropbox for all my documents and other computer related stuff. No help there as well as I was told Adobe doesn't provide support for free software users. Tried to resolve the issue with Dropbox customer support, spent 1.5 hours but was later told to try with Adobe customer support.
These PDF documents never had an issue prior to Adobe installation. After some time I noticed that only a few PDF files were opening via Adobe Reader, while most were completely unresponsive. Adobe worked perfectly with that document and so made it my default app for all PDF related operations.
Couldn't get Mac OS's Preview to validate the document, hence thought of trying Adobe Reader. Installed Reader DC a few days back as I needed to validate a form. Thank you for your response and apologies for my vague query.
